The Human Connection

Own your brand experience and ensure your value proposition is well represented at every customer touchpoint. Our in-store and digital promoter teams empower you to connect with your customers wherever they are and wherever they choose to purchase.

In this new world of retail, we create a consistent, connected experience of your brand placing the human connection at the core. Our teams deliver great conversations that educate and influence prospective customers and ultimately deliver you measurable results.

WE HAVE INNOVATED.

WE ARE READY.

are you?

Promoter Services

Trained Representatives

Representing your brand to the highest standard and creating the ‘in-store’ experience at every point of purchase 

Diverse communication techniques to seamlessly manage the customer’s purchasing journey

EXPERT
KNOWLEDGE

In-depth understanding of your products and brand to successfully communicate your value proposition 

DIGITAL
READINESS

Equipped with the ultimate vlogging kit combined with training on video set-up, delivery and best practices 

Measurable Results

Understand the impact of your promoter team with metrics aligned to your business goals

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RETAIL PARTNERS

Swipe

CA launched Sonos’ first digital promoter program and effortlessly managed the pilot from end-to-end. The team were highly trained and fully equipped as virtual Sonos experts on our website and they achieved impressive results. Our customer satisfaction and transaction values both increased, and the team’s conversion rate consistently tracked at 23% or above. 

Gary Stevens

Senior Manager, Global Retail & Brand Experiences, Sonos

CA undertook a pan-European digital audit to help us understand our online presence in terms of availability, pricing, EOL products and placement from search terms. At the same time, they merchandised our in-store presence in our primary retail partner. CA delivered the project to the high standard I have come to expect from them and generated actionable insights that they were also proactive in helping resolve.

Guillaume Whitehead-Bouchard

EMEA Consumer Marketing Manager, McAfee

CA have an exceptional understanding of how to influence user behaviour and achieve sustained learning within both retail salespeople and field marketing teams. We work together on creating blended learning programs that are fun, engaging and deliver results.

Ernie Naylor

Karrot

If you need a knowledgeable team with an understanding of how to clearly position products to a variety of target audiences then I highly recommend Channel Assist.

Fiona Hope

CHIEF COMMERCIAL OFFICER, LINTBELLS

We selected CA as our strategic partner in the UK due to their ability to effectively recruit and manage field teams that deliver a measurable impact on retail performance. CA always bring new ideas to the table and are constantly innovating how we can interact with and influence our retail partners both digitally and face-to-face

Stephen Jenkins

SENIOR MANAGER- PARTNERSHIPS, SQUARETRADE

Channel Assist delivers a highly professional yet cost-effective merchandising service for us across FMCG and Convenience stores. Their highly flexible resourcing solution and insightful reporting, ensures we always have great in-store visibility and maximise the return on the marketing initiatives we implement.

Millie Rowe

MARKETING MANAGER, GRAZE

CA have been our installation and merchandising partner for several years and with good reason. Their ability to interpret complex briefs, liaise effectively with our retail partners, apply an exceptional level of project management and deliver the highest level of compliance, is simply second to none.

Ben Werrts

EUROPEAN SALES ACTIVATION PROGRAM MANAGER, BOSE

Channel Assist is our preferred airside partner as they are able to successfully navigate the many processes required to work effectively in the airports. They manage the pass process from end-to-end and provide great promoters and display installations.

Chris Perrow

Dixons Travel Operations Manager

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TESTIMONIALS

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                01494 240170


Channel Assist Ltd, The Home Office,
Station Rd, Tring, HP23 5QY

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