Own your brand experience and ensure your value proposition is well represented at every customer touchpoint. Our in-store and digital promoter teams empower you to connect with your customers wherever they are and wherever they choose to purchase.
In this new world of retail, we create a consistent, connected experience of your brand placing the human connection at the core. Our teams deliver great conversations that educate and influence prospective customers and ultimately deliver you measurable results.
Representing your brand to the highest standard and creating the ‘in-store’ experience at every point of purchase
Diverse communication techniques to seamlessly manage the customer’s purchasing journey
In-depth understanding of your products and brand to successfully communicate your value proposition
Equipped with the ultimate vlogging kit combined with training on video set-up, delivery and best practices
Understand the impact of your promoter team with metrics aligned to your business goals
CA launched Sonos’ first digital promoter program and effortlessly managed the pilot from end-to-end. The team were highly trained and fully equipped as virtual Sonos experts on our website and they achieved impressive results. Our customer satisfaction and transaction values both increased, and the team’s conversion rate consistently tracked at 23% or above.
Senior Manager, Global Retail & Brand Experiences, Sonos
CA undertook a pan-European digital audit to help us understand our online presence in terms of availability, pricing, EOL products and placement from search terms. At the same time, they merchandised our in-store presence in our primary retail partner. CA delivered the project to the high standard I have come to expect from them and generated actionable insights that they were also proactive in helping resolve.
EMEA Consumer Marketing Manager, McAfee
CA have an exceptional understanding of how to influence user behaviour and achieve sustained learning within both retail salespeople and field marketing teams. We work together on creating blended learning programs that are fun, engaging and deliver results.
If you need a knowledgeable team with an understanding of how to clearly position products to a variety of target audiences then I highly recommend Channel Assist.
CHIEF COMMERCIAL OFFICER, LINTBELLS
We selected CA as our strategic partner in the UK due to their ability to effectively recruit and manage field teams that deliver a measurable impact on retail performance. CA always bring new ideas to the table and are constantly innovating how we can interact with and influence our retail partners both digitally and face-to-face
SENIOR MANAGER- PARTNERSHIPS, SQUARETRADE
Channel Assist delivers a highly professional yet cost-effective merchandising service for us across FMCG and Convenience stores. Their highly flexible resourcing solution and insightful reporting, ensures we always have great in-store visibility and maximise the return on the marketing initiatives we implement.
MARKETING MANAGER, GRAZE
CA have been our installation and merchandising partner for several years and with good reason. Their ability to interpret complex briefs, liaise effectively with our retail partners, apply an exceptional level of project management and deliver the highest level of compliance, is simply second to none.
EUROPEAN SALES ACTIVATION PROGRAM MANAGER, BOSE
Channel Assist is our preferred airside partner as they are able to successfully navigate the many processes required to work effectively in the airports. They manage the pass process from end-to-end and provide great promoters and display installations.
Dixons Travel Operations Manager
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